Mohegan Sun Casino Review - US Licensed

The Mohegan Sun is licensed in New Jersey and only takes players located in that jurisdiction during play. Even so, they have a great selection of games and an intuitive website that allows you to search for game titles in case you know what you are looking for.

The Mohegan Sun hosts games from IGT, Williams Interactive, NetEnt and NYX Gaming. This is probably the best selection of games that you are going to get online in the US.

Signing up is easy, you have to be 21 and located in New Jersey. Depositing and withdrawing is a cinch – you can even collect your winnings from the casino cage if need be. That’s pretty awesome if you happen to be near the casino.

We have yet to have received a complaint about this casino. If you are playing there, please sign up here and give us your comments.

Mohegan Sun Casino Bonus

Mohegan Sun Online Casino, like virtually every online gambling website on the planet offers players a wide variety of bonuses and promotions – and below, we’re going to be taking a look at what these bonuses and promotions include, starting off with a look at the main welcome bonus that’s on offer to new customers.

Welcome Offer

The main welcome bonus promotion at Mohegan Sun Online Casino is called Play your First Day Risk Free Up to $1,000 – and what this essentially means is that any losses you incur on your first day of play, up to a maximum of $1,000, are refunded back to your account.

It’s actually quite a unique welcome bonus, and it’s not something that we commonly see at online casinos today – and there’s relatively few terms and conditions attached to it. The most important one is that only losses within your first 24 hours of gameplay qualify for the promotion – and that means that any losses incurred outside of this time-frame do not qualify.

The cashback is also subject to wagering requirements – and details of the wagering requirements, along with the other terms and conditions can be found on the main ‘bonuses and promotions’ page at Mohegan Sun Online Casino.

Bonuses and Promotions

Mohegan Sun Online Casino, like virtually every online gambling website on the planet offers to the online casino players a wide variety of bonuses and promotions – and below, we’re going to be taking a look at what these bonuses and promotions include, starting off with a look at the main welcome bonus that’s on offer to new customers.

Welcome Offer

The main welcome bonus promotion at Mohegan Sun Online Casino is called Play your First Day Risk Free Up to $1,000 – and what this essentially means is that any losses you incur on your first day of play, up to a maximum of $1,000, are refunded back to your account.

It’s actually quite a unique welcome bonus, and it’s not something that we commonly see at online casinos today – and there’s relatively few terms and conditions attached to it. The most important one is that only losses within your first 24 hours of gameplay qualify for the promotion – and that means that any losses incurred outside of this time-frame do not qualify.

The cashback is also subject to wagering requirements – and details of the wagering requirements, along with the other terms and conditions can be found on the main ‘bonuses and promotions’ page at Mohegan Sun Online Casino.

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No-Deposit & Free Spins Offers

Mohegan Sun Online Casino doesn’t offer players any no-deposit bonuses or no deposit free spins at the time of writing. If and when this changes, we’ll update this review accordingly – although we wouldn’t bank on them offering no-deposit bonuses any time soon, as they can be very costly for online casinos to offer, and Mohegan Sun Online Casino’s bonuses and promotions are already pretty generous in our opinion.

Play Cleopatra Risk Free

Every Monday, Mohegan Sun Online Casino runs a unique promotion where you can play IGT’s hugely popular video slot, Cleopatra, risk free, for up to $20. This is one of the many bonuses and promotions that currently run at Mohegan Sun Online Casino and it does pretty much what it says on the tin;

You can play this popular video slot and any losses up to $20 are credited back to your account as bonus funds. The Mohegan Sun bonus is subject to wagering requirements, but they’re pretty low when compared to those found at most online casinos – and you can even use the bonus funds on other games like live casino games and Slingo games!

Banking and Payment Options

As a US-facing online casino, Mohegan Sun Online Casino doesn’t offer the largest selection of payment methods and banking options we’re used to seeing – and when compared against online casinos licensed, say, in Europe, they offer relatively few. However, thanks to the fact that they’re one of the few US online casinos to be licensed legally, they are able to offer some payment methods that other US-facing online gambling websites can’t offer – and this means you’re able to make deposits and withdrawals using debit and credit cards.

In addition, they also accept ACH and direct bank transfers – and there’s also the ability to use a payment method called Cash at Cage, which allows you to visit the land-based casino, Mohegan Sun, and hand over cash that is then credited to your online casino account.

All payment methods, with the exception of bank transfers, are credited to your Mohegan Sun Online Casino account immediately and the site doesn’t charge any fees or commissions for processing deposits. However, the deposit limits tend to be quite low, and the maximum limit for debit and credit cards is $1,000 per day, and $1,5000 for bank transfers. You can deposit more if you head to the land-based casino and load funds into your Mohegan Sun Online Casino account that way.

Withdrawal Speed

When it comes to withdrawals, Mohegan Sun Online Casino isn’t the fastest in the industry – and the speed at which they process withdrawals is one of the only real things we’d say that the casino could work on. Once you submit a withdrawal request the online casino’s financial team will process your request within 24-72 hours – although from what we’ve read from frequent players, it’s more likely to be on the upper side of this scale.

The time in which it takes for you to actually receive your winnings into your bank account will depend entirely on which of the withdrawal methods you choose to use; debit and credit cards can take up to 5 working days. You can also make withdrawals by heading to the cashier at the land-based casino, and this is probably the fastest way of collecting your winnings. However, naturally, this method is only really plausible when you live close to the land-based casino.

KYC

Mohegan Sun Casino is required, by law, to follow a number of regulations when it comes to verifying both the age and the identity of its players – and the main method in which it archives this is through the use of what is known as a know your customer (kyc) check.

A know your customer (kyc) check is carried out by all reputable online casinos and Mohegan Sun Casino is no exception; if you choose to play at Mohegan Sun Casino then you’ll likely need to upload documents to prove your identity. The online gambling website will tell you which documents you need to upload – but they usually include a copy of your passport and a utility bill.

Responsible Gaming

As a pioneer in the field of responsible gambling, Mohegan Sun Casino goes to great measures to ensure that players who come to their casino do so in a safe and responsible manner, and without spending more money than they can afford to. They provide all players with a comprehensive selection of responsible gambling options – all of which can be used by the player themselves – and this is encouraging to see because it is uncommon for well-known companies to take responsible gambling as seriously as they do, which is why it is so encouraging to see them do so.

In addition, the casino provides you with the option of selecting from a range of restrictions, the most common of which is a deposit restriction. You will be able to enjoy yourself while only spending what you can afford when you play at the casino as a result of this restriction on the amount of money you may deposit at the casino on a daily, weekly, or monthly basis.

Loss limits, session time limits, and wagering constraints are all options that may be customized. Mohegan Sun Casino provides the option of taking a time-out, which can result in your account being closed for up to 6 weeks, as well as the option of self-exclusion, which can result in your account being completely blocked for up to 5 years, if you believe your gambling has progressed to the point where it is becoming problematic.

A self-exclusion mechanism established by the state’s online gambling regulation – something that all online casino sites operating in the state are required to participate in – is used in conjunction with this procedure.

About the Team and History

Mohegan Sun Casino was launched in 2015 and it’s one of the only online casinos to operate in New Jersey with an official online gambling license. Mohegan Sun Casino – the online site – is part of the land-based casino venue of the same name, and despite not being one of the biggest or most well-known online gambling brands, Mohegan Sun online casino is proving to be pretty popular among US players.

Licensed in New Jersey, the only real downside to playing at Mohegan Sun Casino is the fact that they only are able to legally accept players from New Jersey – so players from other US states won’t be able to sign-up here and play for real money.

Complaints and Track Record

So far, Mohegan Sun Casino hasn’t generated any complaints here at Casinomeister. This is pretty unusual for an online casino; usually, online gambling websites generate a plethora of complaints – and while it’s of course, a part of the online gambling industry that players aren’t going to be happy about losing money – generally speaking, online casinos with high levels of complaints should be looked at a bit more closely.

That’s one of the reasons why we really like what Mohegan Sun Casino is offering; not only have they generated such a small number of complaints here at Casinomeister – they’ve also got a really strong reputation.

For example, they’re one of the Accredited casinos here, and this means that they’ve passed a stringent number of checks. For example, our online gambling experts have rigorously reviewed all aspects of the casino from the game selection, the customer support facilities, the payout speeds – they even look closely at the bonuses and promotions on offer.

Customer Support

Mohegan Sun Casino is a very respectable name in the online gambling world, and one of the ways in which they’ve managed to build this strong reputation is by ensuring that players are able to get in touch with the online casino’s customer support team at all times, should help be required. For example, when we were writing this Mohegan Sun Casino review we were pleased to fund that the online casino offers customer support team 24 hours a day, 7 days a week – and this means that you can get help and support at all times, regardless of the type of issue or problem that you’re experiencing.

By far, the most efficient and quickest way to contact Mohegan Sun Casino’s customer support team is to use the live chat facility. This will connect you with a trained operator from the customer support team in a matter of minutes – although from our experience, it can take between five and ten minutes to be connected if you reach out later in the day – after midnight.

Once you’re connected to the customer support team you’ll be able to talk in real-time with the team as they do their best to help resolve your issues – and the live chat function even features a document upload feature so that you can directly upload files and documents if the online casino requires them.

If you’re not able to use the live chat facility, or prefer not to, Mohegan Sun Casino also offers email support. You can find their email address from the ‘contact us’ page – and it’s best to use this email address if you have complaints, so that there’s a paper trail. However, response times for email requests can be quite a bit longer – up to a couple of days – so we strongly recommend that you contact the customer support team via live chat where possible as this will ensure the fastest response times.